Shipping & Returns

To edit this page simply login to the control panel, click the Website Content tab and choose the View Web Pages option. Click Edit next to the Shipping & Returns page and you can change this text. A sample returns policy is shown below which you can edit as needed.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

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SHIPPING

 

 

Within the Continental U.S. Only: 

For Other States: Automatically calculated at checkout.

For International: Automatically calculated at checkout.

Shipping Carrier: USPS/UPS (For Prints and Canvases - Ship in a Crush Proof Shipping Tube)

Unless otherwise specified or requested.

 

RETURN POLICY

 

What is your return policy?

Canvas Fine Art offers a thirty day money back guarantee on all artwork sold. In the event that your purchase does not meet your expectations, you may return it within thirty days of receiving the order. We will issue you a full refund or credit on the price of the art and pay for the return shipping. You must use the original packaging for return shipping. At this time, there are no returns on orders shipped outside of the United States.

How do I return a piece of artwork?

Our return process is easy. When you first receive your purchase, save the original packaging. Repackage the art in its original container and contact us at Printing@CanvasFineArt.com. We will then issue you a prepaid shipping label. Items must be shipped within seven days of receiving the order. All Art prints that is returned damaged will not be refunded.
 

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Rush Orders

In certain cases, rush orders can be processed. These are by special request and you should Call Us. We appreciate working with you and pledge to give you our very best in service. We guarantee your satisfaction.

Shipping

We can ship to virtually any address in the world.  Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.  Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based.  The weight of any such item can be found on its detail page.  To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Returns (Canvas Printing Excluded)

Please Contact Us for guidance on returns.  Please do not return anything to us without first contacting us to obtain our consent and a Return Authorization.

PLEASE NOTE:  Canvas Fine Art do not accept returns for international orders.  Canvas Fine Art return policy applies to all online orders.